If you have a problem with a transaction, we encourage you to contact the seller first to work out a solution. If you can't reach an agreement, you can apply for a refund by opening a dispute.

If you believe that a supplier (or customer) has violated Sellkorea Trading Rules, you have the ability to send the report to our Resolution Center for review. This will help us to make sure we provide you the best Online Safety Shopping Experience.

When the dispute begins to solve sellkorea, Sellkorea will send you the final decision. The final decision can not be changed and it could be unfavorable result for you like a customer with bad consequences. But usually the team of Sellkorea is on the customer side.